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TERMS AND CONDITIONS

This page (together with the documents referred to on it) tells you about the terms and conditions on which we supply any of the products (Products) listed on our website Mohlondon.com (our site) and on which you may use our site. If you don’t accept the terms and conditions, please do not use our site. Please read these terms and conditions carefully before ordering any Products from our site. When establishing an account and placing an order, you will be invited to agree to these terms and conditions by clicking ‘Proceed’. If you don’t accept the terms and conditions by ticking this box, you will not be able to order any Products from our site.


You can print a copy of these terms and conditions for future reference.


INTRODUCTION

Welcome to the Mohlondon.com website (the "site"). Moh London Ltd is a company registered under the England and Wales Companies Acts (Company Number 08286836) and trading as Mohlondon.com (“Moh London Ltd”, “we”, “us”, “our”). We provide this Site as a service to its customers. Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site. Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. Moh London Ltd reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.

USE OF SITE& AVAILABILITY

You may use our site only for lawful purposes. Certain areas of our site may enable you to enter some content of your own. In such cases, the content must not: Contain any material, which is defamatory of any person, obscene, offensive, hateful or inflammatory; Promote sexually explicit material, violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; Infringe any copyright, database right or trademark of any other person; Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person; Be used to impersonate any person, or to misrepresent your identity or affiliation with any person or give the impression that they emanate from us, if this is not the case; Be used to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material.


If the need arises, we may suspend access to our site to carry out routine or emergency work. We will not be liable if for any reason our site is unavailable at any time or for any period.

ORDER & CONTRACT

After making an order, you will receive an email from us accepting your order. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you the confirmatory email referred to above. The contract between us (Contract) will only be formed when we send you this email.


  • The order will not be treated as 'accepted' for the following reasons:
  • Payment not authorized;
  • Partial payment pending;
  • Products out of stock;
  • Error on the website with respect the stated price amount;
  • Order being cancelled.
  • Can not fulfill order

Your order is an offer to purchase which, if accepted, will result in a binding contract. Your offer to purchase is accepted by MOH, when you have received an email dispatch confirmation.

Your contract to purchase is not complete until we send you an e-mail of order confirmation within next 5 working days from the date of receipt of order.

PRICE AND PAYMENT

The price of any Products will be as quoted on our site from time to time, except in cases of obvious error. These prices include VAT and include delivery costs. Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices, as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of the rejection. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after the Contract between us has been formed.

We accept payment with the following credit or debit cards listed on our site. Cards accepted: Visa and MasterCard credit cards, Visa debit cards (Visa Delta, Visa Electron, Visa Debit). We can also accept PayPal payments.

By submitting an order to us through our site, you represent and warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will be made in full.

RETURNS AND REFUNDS

You may cancel a Contract at any time within 30 days; beginning on the day after you received the Products. Please see the information pages for full details including our returns policy. You must return the Product(s) to us immediately at your own cost. You must take reasonable care to ensure that we receive the Product(s) and that they are not damaged in transit. This does not affect your statutory rights in respect of defective Products.


  • The jewellery is not engraved, bespoke or resized.
  • The jewellery is in its original, perfect state and the barcode security tag is intact.
  • The jewellery is returned within 30 days from the date of dispatch.
  • Any gemstone fallen out of the ring or lost will not be covered under our return policy and no replacement will be guaranteed. We strongly advice you to get the jewellery insured to protect immediately. Our advice to you is to inspect your item as soon as it arrives. If you find any damage of defect please contact us on 0800 or

We recommend that you send the parcel using a delivery service that fully insures you for the value of the goods. We will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled.

For more details please check our returns policy.

INTELLECTUAL PROPERTY

All of the content you see and hear on the Moh London Ltd Site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, copyright and/or other intellectual property rights or licenses held by Moh London Ltd, or by third parties who have licensed their materials to Moh London Ltd. The entire content of MOH Site is copyrighted as a collective work under applicable copyright laws, and coordination, arrangement and enhancement of the content. The users of our site intend the content of the Mohlondon.com web site, and the site as a whole, solely for the personal, noncommercial use. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any content or materials is transferred to you as a result of any such activities. Moh London Ltd reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this web site.

YOUR INFORMATION

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing.

OUR LIABILITY

Our total liability to you under the Contract will be limited to the amount paid by you for the Products purchased.

We have taken every care in the preparation of the content of our site. However, the content displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. We will not be responsible for any errors or omissions or for the results obtained from the use of such content or for any technical problems you may experience with our site. If we are informed of any inaccuracies in the content on our site we will attempt to correct this as soon as we reasonably can.

To the extent permitted by law, we hereby expressly exclude any and all liability (whether arising in contract, tort or otherwise) for any direct, indirect or consequential loss or damage which you or any third party may incur in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it. This does not affect any liability we have to you under the Contract.

These limitations and exclusions do not affect your statutory rights and only apply to the extent permitted by applicable law. Nothing in these terms and conditions shall limit our liability for personal injury or death caused by our negligence.

CANCELLATION-FRAUD POLICY

In an effort to protect our customers, all orders placed at MOHLONDON.COM and screened and security checked for fraud. We advice you to include a valid telephone numbers and email address with your order so we can contact you if we need you to confirm its authenticity. All checkers are made for the security and safe shopping of our customers. We may ask you to confirm certain elements of your order, which may include the billing or delivery address. We reserve the rights to refuse any orders from a customer where the following situations are applicable:

Incorrect credit / debit card number, expiration date or security code.

Incorrect billing Information (billing information you provide is different from information your credit card company / bank has on record).

Insufficient / incorrect shipping address (street, town/city, country or postal code).

Fraudulent information.

IMPORTANT INFORMATION:

We may cancel any order if fraudulent activity is suspected and may refuse to process subsequent orders from customers with a previous fraudulent order history. If we are unable to contact you via the telephone number or email address you provided with your order within 3 days we reserve the right to cancel you order. (In this circumstance; a full refund will be process to the original payment method).

The sale of your order will appear on your credit card statement as ‘MOHLONDON.COM’. We reserve the right to request additional Proof of billing information.

THIRD PARTY SERVICES

In an attempt to provide increased value to our visitors, MOHLONDON.COM may choose various third-party web sites to link to from its own site. However, even if the third party is affiliated with Moh London Ltd, has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Moh London Ltd has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

These limitations and exclusions do not affect your statutory rights.

INVITING FRIENDS, PRODUCT AND SALES CAMPAIGN RECOMMENDATIONS

Members can invite other friends to join the MOHLONDON.COM. Members also have the option of recommending sales campaigns or individual products to third parties by e-mail. Members undertake to forward newsletters, sales campaigns and product recommendations only to the e-mail addresses of existing, living natural persons who have previously expressed an interest in this regard and who have explicitly consented to receive the corresponding e-mail. In the event of a dispute, a corresponding written statement in this regard will be required.

VIRUS, HACKING AND OTHER OFFENCES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material, which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you may commit a criminal offence under the Computer Misuse Act. In the event of such a breach, your right to use our site will cease immediately.

PROMOTION CODES

Promotion Codes are only valid on the website www.Mohlondon.com.

All Promotion codes will be subject to verification at time of presentation and MOH reserves the right to withdraw promotion codes at any given time. Promotion codes cannot be used in conjunction with any other offer and may be redeemed only once per transaction. All MOH online promotion codes can be redeemed on goods of a higher value on payment of the difference. MOH promotion codes cannot be exchanged for cash or for goods already supplied or ordered. MOH normal terms and conditions of purchase (as varied by these terms and conditions) apply to items purchased with a promotion code.

Promotion code transactions will be charged standard UK posting & packing.

All purchases via our website are subject to payment authorisation.

All orders are subject to security checks.

NB: Some security checks may delay the dispatch of your order.

The promotion code is and shall remain the property of MOH and is not for resale or publications.

DISCLAIMER

This site and the materials and products in this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Moh London Ltd. Disclaims warranties express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Moh London Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Moh London Ltd does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. The above limitations may not apply to you. Any disclaimers do not apply to consumer purchases.

  • INTRODUCTION
  • USE OF SITE& AVAILABILITY
  • ORDER & CONTRACT
  • PRICE AND PAYMENT
  • RETURNS AND REFUNDS
  • INTELLECTUAL PROPERTY
  • YOUR INFORMATION
  • OUR LIABILITY
  • CANCELLATION-FRAUD POLICY
  • THIRD PARTY SERVICES
  • INVITING FRIENDS, PRODUCT AND SALES CAMPAIGN RECOMMENDATIONS
  • VIRUS, HACKING AND OTHER OFFENCES
  • PROMOTION CODES
  • DISCLAIMER

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