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GUIDANCE

Diamond are the rarest and most valuable natural gemstone. Given the multitude of traits and features that diamonds possess, purchasing one can be a daunting task. Explore our educational content guides, which cover each significant aspect of diamond buying, to gain insight into the intricacies of the process. By learning about the 4Cs of diamonds and beyond, you'll be able to shop like an expert and make informed decisions that offer the greatest value and transparency.

Diamonds by Shape

Explore our diamond shape guide to discover the diamond shape that resonates with you.

ROUND

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Princess

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CUSHION

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EMERALD

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PEAR

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ASSCHERS

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OVAL

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RADIANT

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MARQUISE

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HEART

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ENGAGEMENT RING GUIDE

Our Engagement Ring Education Guide is designed to enhance your shopping experience by providing expert advice from certified gemologists with years of collective experience. An engagement ring symbolises the first commitment to your loved one, representing a lifelong bond. Learn all about metal, ring styles, diamonds, gemstones and how to buy and engagement ring in order to make the best decision. Discover more about this important decision by exploring our guide.

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DIAMOND BASICS

When buying a diamond, consider all of its unique characteristics. It is really helpful to know about the 4Cs – the universal diamond classification and grading system.

The 4Cs

Discover the four characteristics
that determine a diamond's
excellence, grade, and price.

CUT

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Colour

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CLARITY

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CARAT

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FANCY COLOUR DIAMONDS

Find our everything about fancy colour diamonds. The rare fancy colour diamonds are one-of-a-kind and highly desirable. Colour is the most important element in fancy colour diamonds. Colored diamonds stand alone in the world, boasting a breathtaking beauty and unparalleled preciousness. Enchanting and captivating, they rank among the most exceptional gemstones known to exist.

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GEMSTONE GUIDE

Gemstones like diamonds and other precious coloured stones possess distinct characteristics that make them the ultimate representation of everlasting relationships. When it comes to buying a gemstone, it is both an important emotional and financial commitment. To guarantee that you select the perfect gemstone, utilise our comprehensive Ruby, Emerald, Sapphire, and Diamond guides. These guides will assist you in understanding selection, quality, and value.

Coloured Gemstone

The worth of a gemstone is influenced by several factors, thus acquiring adequate knowledge beforehand is crucial when considering a purchase.

SAPPHIRE

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RUBY

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EMERALD

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GEMSTONE GUIDE

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RING SIZE GUIDE

Our team of specialists has compiled their most valuable advice and responses to frequently asked questions, covering topics such as the typical ring sizes for men and women. We aim to assist you in determining the optimal approach to discovering the ideal ring size, whether it be for yourself or your partner!

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METAL GUIDE

Precious metals have been in the use of making jewellery and ornaments for ages. These metals are distinctive by various natural characteristics. Each of the precious metals its own individual and indigenous and make some of the most magnificent jewellery. These metals have been worn for centuries and carry the trend to modern day.

METALS

Discover the perfect metal that suits you best with our expert guides to the most enduring and valuable metals used in jewellery.

PLATINUM

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ROSE GOLD

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YELLOW GOLD

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WHITE GOLD

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METAL GUIDANCE

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EXPERT CONSULTATION

A complimentary, no-obligation consultation with your personal design consultant

We have a team of diamond and design experts ready to assist you at every stage of the process. From comprehending the nuances of carat weight, colour, cut, and clarity to creating the ideal design, our experts are here to provide guidance and support

WE ARE HERE TO HELP

Whether you prefer online or in-store consultations, our team of diamond and design experts are ready to assist you every step of the way.

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GUIDANCE

Explore our comprehensive and informative guides covering a wide range of topics. Don't hesitate to ask questions and delve deeper into your interests. Let your curiosity guide you and discover something that truly resonates with you.

OUR GUIDE

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THE DIFFERENCE

EXPLORE

THE CUSTOM PROCESS

Learn more about steps involve in the bespoke design process. Our expert jewellery consultant will guide you to make the perfect selection.

 

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METAL GUIDANCE

Gemstone and diamond jewelry can be paired with a variety of precious metals. The metal you choose can depend on your preference in durability, look and cost.

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RING SIZE GUIDE

Useful tips and special guidance on choosing the right ring for your upcoming special occasion.

 

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ENGAGEMENT RING GUIDE

Our ring guide will help you to understand all the components of the engagement ring to make a perfect decision.

 

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ADVANCE GUIDANCE

Master the advance guidance for the various diamond cuts and type of inclusions to make a better decision.

 

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GEMSTONE

Explore the ultimate guide of gemstones. Also learn about durability and other factors impact on designs.

 

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JEWELLERY CARE

Follow our guide and take care of your jewellery with confidence.

 

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FREQUENTLY ASKED QUESTIONS

FINE JEWELLERY

What is the 4Cs of Diamond Education?

The 4Cs of Diamond Education stand for Cut, Colour, Clarity and Carat. These factors determine a diamond's value and quality. Carat refers to the weight of the diamond, clarity is the degree of imperfections in the diamond, colour is the absence or presence of colour in the diamond, and cut refers to the diamond's proportions, symmetry, and polish.

What is a Gemstone Guide?

A Gemstone Guide is a resource that provides information about different types of gemstones, including their physical and optical properties, as well as their historical and cultural significance. It can also include information about how to care for and maintain gemstones.

What is a Metal Guide?

A Metal Guide provides information about the different types of metals used in jewellery making, including their properties, durability, and suitability for different purposes. It can also include information about the pros and cons of different metals, such as their cost, appearance, and resistance to tarnishing. Explore our metal guidance section to discover more about Platinum and White Gold, Yellow Gold and Rose gold.

What is an Engagement Ring Guide?

An Engagement Ring Guide is a resource that provides information about choosing an engagement ring, including tips on how to select the right diamond or gemstone, how to choose the best setting and metal, and how to budget for an engagement ring. It can also provide advice on how to care for and maintain an engagement ring.

What is a Ring Size Guidance?

A Ring Size Guidance provides information on how to measure your finger to determine your ring size. It can also provide tips on how to choose the right ring size for different types of rings, such as engagement rings, wedding bands, and other types of jewellery.

What are the most popular diamond shapes for engagement rings?

The most popular diamond shapes for engagement rings are round, princess, cushion, oval, and pear. Each shape has its own unique characteristics and appeal, and choosing the right one depends on personal preference and style.

What are some popular gemstones used in jewellery?

Some popular gemstones used in jewellery include diamonds, sapphires, rubies and emeralds. Each gemstone has its own unique beauty and appeal, and choosing the right one depends on personal preference and style. Our team of diamond and design professionals is available either in-person or through video conferencing to assist you throughout the entire process and support you in creating your enduring jewellery collection. We are happy to help just schedule an appointment with one of our experts at no extra cost.

What are fancy coloured diamonds?

A: Fancy coloured diamonds are natural diamonds that have a distinct and noticeable colour. Unlike traditional white diamonds, which are graded on a scale of D to Z based on their lack of colour, fancy colour diamonds are graded based on the intensity and quality of their colour. Some popular fancy colour include pink, yellow, blue, and green.

What are some common metals used in fine jewellery making?

Some common metals used in jewellery making include gold and platinum Each metal has its own unique properties and suitability for different types of jewellery, and choosing the right one depends on personal preference and style.

How do I measure my ring size at home?

To measure your ring size at home, you can use a printable ring size chart, a measuring tape, or a ring sizer tool. It's important to measure your finger at the end of the day, when your fingers are at their largest, and to measure the finger that you plan to wear the ring on. You can order our free ring sizer.

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    PAYMENT
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    We accept following payments.
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    Accepted payment methods:

    • Payments are accepted via credit card, debit card, PayPal and Klarna with a valid billing and shipping address
    • Accepted credit cards are Visa, American Express and Mastercard
    • Bank transfer
    • Telephonic Payments

    Klarna is available for purchases up to £4000 with pay now, up to £2500 when paying in instalments and up to £2500 when paying after 30 days.

    Bank Transfers: Bank Transfers are also accepted. This method of payment safeguards both parties of the transaction and is a very convenient method for high-value transactions. In order to pay by Bank Transfer, please contact our Customer Care . Please note that processing purchases by Bank Transfer can take up to 6 business days.

    Also note that additional validation may be required. Orders must be placed with a valid billing and shipping address*. Your billing address must correspond to the address of your credit card, or we will not be able to process your order. All transactions are secured. Our website is provided with an SSL encryption system to protect personal and payment data. We do not keep any credit card information.

    Telephonic Payments: We also undertake telephone orders for customers who want additional guidance and advice throughout their purchasing experience. To use this method, please contact our Customer Care for more details during our opening hours - Mon-Fri (9.30am to 5.30pm).

    SHIPPING & DELIVERY
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    The delivery date may vary depending on the actual availability of the products and it is subject to the acceptance of the order. Pre-order and Made-to-Order items will ship on the estimated date noted on the product description page. These items will be delivered via Special signed for delivery once they become available.

    We provide complimentary shipping worldwide, ensuring that you won't incur any charges regardless of your location. Your item will be sent with utmost care and protection through our trusted (name of shipping service) delivery service, right to your doorstep. We prioritize the safety of your order by providing comprehensive insurance coverage, eliminating any concerns related to delivery. For valuable items exceeding $30,000, we rely on specialized shipping services such as Malca-Amit or Brinks to ensure top-notch security.

    Additional information is available during the checkout process or on the FAQs Section.

    RETURNS & EXCHANGE
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    We are pleased to offer complimentary returns & exchanges within 30 days of reception/collection of your item

    Requesting a return:

    • You must ‘Request a return’ in your profile under My account before returning an order
    • Refunds will be made to the original buyer, using the same method of payment that was originally used for the purchase.

    Return conditions:

    • Item must be returned in original shipping packaging and retains its original branded packaging. Include any accompanying accessories, instruction booklets, labels, protective covers, leaflets, or boxes that are associated with the purchase.
    • Perfume boxes must still be sealed (with its sticker or crystal film) and may only be returned in the UK
    • Upon receipt of your item(s), and subject to inspection by our Quality Service Department, we will proceed with the return.

    You can return any item within 30 days from the receipt of the order, activating online your Return request and using the pre-paid shipping label included in the package.

    PACKAGING
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    Experience the essence of our signature "Green" packaging, inspired by the harmonious balance between nature and innovation. The serene "green" colour is a true embodiment of our commitment to sustainability and environmental consciousness. Crafted from sustainable and eco-friendly materials, our boxes not only contribute to a greener environment but also offer practicality during transportation. Each element of our green packaging has been carefully crafted to reflect our dedication to preserving the planet and embracing eco-friendly practices.

    By opting for this distinct colour, we aim to evoke a sense of harmony and connection with the natural world, inviting our customers to join us on our sustainable journey. With our green packaging, we strive to make a positive impact while delivering an exceptional and environmentally responsible product experience.

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